My experience in buying a new Mitsubishi was great. Kevin the owner was very personable and ready to help in anyway. That is a great quality to have at the top! The rest of the team answered all my questions and helped in any way they could. I do highly reccomend Mitsubishi!!!
Mel
It's been at least 8 years since we've gone though buying a car. I've always thought it was a nightmare, all day long thing.
Not this time everything went so GREAT and SMOOTHLY. I would recommend this place to everyone. So HAPPY with my car.
Everyone was so pleasant and super fast service. Brought my car home with in a couple of hours of picking it out :)
Leanne
I purchased a new "Gallant" from Michaud Mitsubishi last week; both the salesman and the owner did a great job of assisting me get the right car that I was looking for at the right price. They got to their/the best price right away and were very up-front, fair & honest with me. I am very happy with the car that I purchased here. It really was a pleasant experience dealing with this dealership - with both Kevin and Mike. I would highly recommend this dealership to anyone interested in purchasing a vehicle.
Frank
We are greatful to have met Mike as "our car guy" he did not treat us as a regular sales person who is only in it for the comission. He treated us as a family man who is really aware of our needs and made us feel comfortable. He made sure we left with a car that has been great for our family. We had no credit and between Mike and the great job of Brian from the finance dept. we definetly got our great deal. Not only did we get the Galant but 9 months after we got a second car a Mazda CX7 we received the same attention and I can assure you that this dealer went out of its way to make sure we obtained what we needed.
Thank you very much Mike Simmons and Brian for helping us 2 times with the same courtesy being aware of our credit situation.
Irelis Tony
One of a kind dealership! Just traded my Toyota sienna for a Mitsubishi endeavor...love being back in an SUV..special thanks to Dave aka callahan! Great guy who went above and beyond to make my car buying experience one of the best:) a special thanks to Brian for doing his magic to get me an awesome finance rate! Thanks again:) look forward to doing business in the years ahead..keep up the great work!!
Kim Wilson
We bought our 2nd SUV there and my daughter bought her 1st. Great people all the way around. If you really want a laid back car buying experience, please go to Michaud Mitsubishi in Danvers. They did everything great!! See Mike Simon, the nicest guy ever, and Brian their finance guy was super. The owner Kevin actually walks around and interacts with customers, no high pressure tactics at all.
Diana Smith
After our last car purchase went horribly wrong we were weary to do this process again. Fortunately Michaud Mitsubishi has restored our faith in car dealerships! Not only was the owner great, he introduced himself, brought us out back, made us feel welcomed and best of all completely understood why we couldn't just walk out of there based on the first car we tested! Our sales rep Al was extremely experienced and friendly. The environment was completely different than any other dealership. Basically we didn't feel like a bunch of sharks were ready to pounce on us. We got a 2011 outlander sport and couldn't be happier. They worked with us to get the best deal and took care of everything. After a brief credit check they even let us drive the car home that day and let us put the rest of our downpayment a few days later. How accomadating! Once the paper work was signed we weren't shooted out the door right away--our salesrep Al took the time to show us around where the service center was and showed me features on the car. He even set up our bluetooth for us. We even got a letter from the owner making sure we were all pleased with our experience. Our finance guy Brian took care of all the registration and inspections we didnt have to do anything! This time around, purchasing a car was the easiest thing we ever did! I would HIGHLY recommend this dealership to ANYBODY! And trust me i did a bunch of reviews after learning a tough lesson before! Check for yourself this dealership is the BEST!
Ellie Anderson
AWESOME JOB GUYS!!! YOU ROCK!!! We LOVE our Cube!!! We nicknamed it "Our Little BoxCar!!!" (Then again, everyone with this type of car probably calls it that, or something like it anyhow.) We love the shape of it and we love that you guys gave us roses. We extremely appreciate it! We will most likely recommend you guys to other people we know who might be looking for a car. Great service!
Audrey Lombardi Hawes
When Michaud Mitsubishi says they specialize in bad credit financing, they mean it! I had trouble with my credit, had pretty much and given up on a new car when I found Michaud Mitsubishi. I called Michael Simon, explained my situation , and he told me about their second chance program and promised that they could definitely help. I told him I didn't want just ANY car, and described what I wanted. I went in the next day, he had a 2010 Nissan Altima with leather seats, sun roof and navigation ready for me to test drive. This was everything I asked for and more. Within the hour I was cleaning out my trade in (which was an old beat up VW by the way) and I drove home in my new car. They even got me a better interest rate than on my last vehicle! Everyone was extremely helpful and completely understanding of my situation. They made me feel like a person not just a low credit score. They have made a customer for life!!!
Melissa
Joe LaFratta went out of his way to put together a deal that suited me to a "T". I've bought at least 20 new cars in the last 25 years and my experience buying a new Mitsubishi Evo from Joe rates in the top 2 experiences throughout the whole of the northeast. I am a difficult person to satisfy but Joe went the extra mile, his patience was second to none as my deal involved a trade which always throws a monkey wrench into any car deal.
I was also quite impressed with the backend, from the F & I dept to the tech who was very helpful and knowledgable.
I highly recommend Joe and the rest of the Michaud team.
Greg L
I will try to be brief. I am 65 years old. I worked for 40+ years at one job. Got laid off and not only did I suffer emotionally, but so didn't my credit I received a call from Margaret Moulaison, Sales and Lease Consultant, and she said she could help me even though I didn't think it was possible. I went reluctantly and she she was able to work magic with the whole team Kevin and Brian. On Monday, I will be picking up my new 2013 Mitsubishi and with no money down; and the same monthly payment that I have been paying fur the last six years. Their trademark. "We're your feel good Dealership" is absolutely true. They never once made me feel uncomfortable. When I left, I felt that I made new friends. Now how often does that happen in a car dealership. And, I received a long stem red rose from the President.
I urge anyone who is in the market for a new or pre-owned car to stop in and see what they can do for you. Guess what they didn't even pay me for my testimonial.. True human beings!
Donna K
"a customer forever".
Donna K
Dear Kevin & Al:
Okay, first and foremost, I love my husband, but right after that, my recent car buying experience at Michaud Mitsubishi rates a darn close second.
Al Berman's keen ear (what a concept, he actually listened to what my most important needs were and met each one) and his direct, but soft sales style, was just what I needed.
Couple that with a special visit from you, the owner; my needing to only fill out one short form and sign two others; and the very generous offer you made on my 2009 Nissan Cube, my new found allegiance to Michaud only makes sense.
As to my thoughts on my sweet, new 2013 Outlander Sport...I couldn't be happier. She rides nice, has a nice solid feel and plenty of power.
Truly, thank you for making what I (and many others) consider a painful experience (car buying, that is, not being in love!) fun, easy and value-loaded.
Be well and I'll see you for my first service in about six months!
Yours, Colleen
I was looking for a used for myself and my mom ended up buying one! Not because she really needed a car but because she had sat in a used car that actually made her comfortable without pillows..... she is four foot seven inches and very tiny.............. Michael was amazing with my mom! I really felt he actually cared about her although we had never met him before. Because of my moms age (79) she was nervous about the whole process but he was totally there to hold her hand and help her through it! Michael was wonderful and I have recomended him to my husband who will be looking to get his elderly parents a car soon as well. I just felt very comfortable with Michael and the owner mainly because they made my mom feel comfortable and treated her as if she was their own! HIGHLY RECOMEND THIS DEALERSHIP!!!
Just purchased a 2010 KIA Soul here. The best dealer ever! I went to 8 different dealers in one week, this Michaud Mitsubishi was the only one that took me very seriously! Coming from a person with beyond aweful credit, they actually approved me right away with a way lower interest rate than any other dealer would've done for me. Seriously from the salesman, to the tech, financial manager, and even the OWNER came greet and helped me! AMAZING! Walking in that dealership felt more homier and welcomed than any other place, they made me feel like I'm not just a number!Unlike the other dealerships, send me home, told me they will call me, I kept waiting and waiting, and never received a call, very rude! Michaud guranteed me an approval, and guess what I got one within that same day! Picked up my car the next day, all detailed and fresh! Guranteed you won't be dissapointed coming here!
I have not had the opportunity to purchase a new car in a LONG time. My credit is horrible. I could only get used vehicles at buy here pay here places(which sell the most horrible vehicles). The staff - especially Michael Simon and Kevin Michaud worked miracle. They made sure I walked out of there with the best deal on a 2013 Lancer! I would recommend them to ANYONE struggling with bad credit!
Had a great experience at this dealership! Margaret was awesome! Super friendly and helpful and made the process easy. Usually I want to run out the door within 5 minutes of being at a dealership! Margaret was on point and definitely recommend going to see her for a car. Brian in finance was great! He was willing to work with our numbers and get us the best deal and rate possible. If you are looking for a dealership that makes the process seamless....go to Michaud. You wont be disappointed!
I really needed a reliable car so I went online and filled out a credit app for Michaud Mitsubishi. Within a few minutes I got a call from Joe explaining to me that even though I have bad credit they could get me loan on a newer car for a low monthly payment. Knowing how car salesman are I assumed this was just a "pitch" to get me in.
I have to say that Joe was true to his word and after about an hour and a half I was leaving my old Jeep there and driving away in a nice like new SUV for exactly what I wanted to pay a month.
I'm still in awe of the whole experience. Joe made it so stress free that I couldn't believe it. I will be sending my son to see him in a few weeks and I would recommend them to anyone that is skeptikle of car dealerships.
Thanks again Joe and Michaud Mitsubishi.
Hi Kevin,
I just wanted to thank you for such a wonderful experience yesterday. You and your staff are very kind, personable, accommodating and really go out of your way for your customers. I have told everyone I work with what a great experience I had and if they are ever in need of a new or used car they should go to Michaud/Mitsubishi.
Thank you and have a wonderful day!
MaryAnn
Employee(s) Dealt With: Brian Philo, Al Berman, Kevin Michaud
My Review of Michaud Mitsubishi:
Absolutely thrilled!!!
I walked into the dealership knowing the exact car that i wanted, but knew i had horrible credit, no co signer, and a repo on my record...having said all that, I was online checking the website and spotted this statement from Kevin Michaud " At Michaud, we are able to FINANCE EVERYONE REGARDLESS of CREDIT issues.." ..well i thought to myself, let me see if he lives up to what he says with my credit history...Couple of hours later, i was cleaning my Kia Rio out and moving into my 2011 Mitsubishi Eclipse Spyder-key in hand and driving away. WOW, WOW is all i have to say!!
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I was overly impressed with how professional, friendly, attentive, and non judgmental this crew at Michaud was. Not only that, but Kevin Michaud himself personally greeted me and took part in making sure i was happy and comfortable. I have already told friends of mine who are in the same boat as i with bad credit.
I highly recommend Michaud Mitsubishi and am so grateful for how they helped me!!! Thank you, Thank you, and thank you Mitsubishi Michaud for everything!!!
Lisa